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Troubleshooting Guide
Depending on the model, your
washing machine is equipped
with various automatic safety
functions. This enables faults to
be detected in good time and
the safety system can react
appropriately.
These faults are frequently so
minor that they can be
removed within a few minutes.
The appliance will not
start, no display is visible.
Check whether:
the mains plug is inserted
into the socket
the wall socket is functioning
correctly (use a table lamp or
similar) to test
the “On/Off” button has
been pressed and the
washing machine is switched
on
The washing machine will
not start and the “Start”
light is flashing.
The notice “Door Open!”
appears in the display:
close the door (child safety)
The washing machine
stops shortly after the
programme start.
The message “No Water
Supply!” appears on the
display.
Switch the washing machine
off, pull out the mains plug and
check whether:
the tap is fully turned on
the water supply pressure is
sufficient
the water inlet hose is kinked
the mesh filters are blocked
(see “Care And
Maintenance”/”Mesh Filters
in the Water Connection”)
the water in the inlet hose is
frozen
the washing machine has a
safety hose and the safety
valve is open (red indicator in
the safety valve inspection
window); In this case replace
it with a new safety hose
Reconnect the appliance to the
electrical socket. Switch the
washing machine on and
restart the desired programme
(do not add any more
detergent).
The washing machine
stops during the
programme and the
“Start” light flashes.
Check whether:
“Rinse Hold Selected
appears in the display
the door has been opened.
Close the door
Press the “Start” button to
continue with the programme
Detergent and additive
product residues in
dispenser at end of wash.
Check whether:
the siphon is correctly
installed and clean (see “Care
And Maintenance”)
sufficient water is entering.
The mesh filters could be
clogged (see Care And
Maintenance/Mesh Filters in
the Water Connection)
when using powder
detergent beforehand the
coloured insert for dosing
liquid detergent has been
removed from the
dispenser
The washing machine
vibrates during the spin
cycle.
Check whether:
the washing machine is level
and standing firmly on all
four feet
the transport bolts have been
removed. Before using the
machine, it is imperative that
the transport bolts are
removed
Final spin results are poor:
Check whether the notice
“Load Imbalance!
” or
“Excessive Foam
!” appears on
the display.
The washing machine has an
unbalance detection and
correction system. If individual
heavy items are loaded (e.g. a
bathmat or bathrobe), this
system may reduce the spin
speed automatically or even
interrupt the spin completely if
it detects too great an
imbalance even after several
spin starts, in order to protect
the washing machine
if the laundry is still too wet
at the end of the cycle, add
smaller articles of laundry
and repeat the spin cycle
excessive foam formation
may prevent spinning.
Observe correct detergent
dosages
Check whether:
spin speed “0” has been
selected
4gb15137.fm Page 10 Friday, October 10, 2003 12:56 PM
28


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