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18
Troubleshooting Guide
(valid for all LCD Intelligent Dialogue WAL..... models)
Depending on the model, your
washing machine is equipped
with various automatic safety
functions. This enables faults to
be detected in good time and the
safety system can react
appropriately.
These faults are frequently so
minor that they can be removed
within a few minutes.
The appliance will not start,
no display is visible.
Check whether:
the mains plug is inserted into
the socket
the wall socket is functioning
correctly (use a table lamp or
similar) to test
the On/Off button has been
pressed and the washing
machine is switched on
The washing machine will
not start and the Start
light is flashing.
The notice Door Open!
appears in the display:
close the door (child safety)
The washing machine stops
shortly after the
programme start.
The message No Water Supply!
appears on the display.
Switch the washing machine off,
pull out the mains plug and
check whether:
the tap is fully turned on
the water supply pressure is
sufficient
the water inlet hose is kinked
the mesh filters are blocked
(see Care And Maintenance/
Mesh Filters in the Water
Connection)
the water in the inlet hose is
frozen
the washing machine has a
safety hose and the safety
valve is open (red indicator in
the safety valve inspection
window); In this case replace it
with a new safety hose
Reconnect the appliance to the
electrical socket. Switch the
washing machine on and restart
the desired programme (do not
add any more detergent).
The washing machine stops
during the programme and
the Start light flashes.
Check whether:
Rinse Hold Selected
appears
in the display
the door has been opened.
Close the door
Press the Start button to
continue with the programme
Detergent and additive
product residues in
dispenser at end of wash.
Check whether:
the siphon is correctly installed
and clean (see Care And
Maintenance)
sufficient water is entering.
The mesh filters could be
clogged (see Care And
Maintenance/Mesh Filters in
the Water Connection)
when using powder detergent
beforehand the coloured
insert for dosing liquid
detergent has been removed
from the dispenser
The washing machine
vibrates during the spin
cycle.
Check whether:
the washing machine is level
and standing firmly on all four
feet
the transport bolts have been
removed. Before using the
machine, it is imperative that
the transport bolts are
removed
Final spin results are poor:
Check whether the notice Load
Imbalance! or Excessive
Foam! appears on the display.
The washing machine has an
unbalance detection and
correction system. If individual
heavy items are loaded (e.g. a
bathmat or bathrobe), this
system may reduce the spin
speed automatically or even
interrupt the spin completely if it
detects too great an imbalance
even after several spin starts, in
order to protect the washing
machine
if the laundry is still too wet at
the end of the cycle, add
smaller articles of laundry and
repeat the spin cycle
excessive foam formation may
prevent spinning. Observe
correct detergent dosages
Check whether:
spin speed 0 has been
selected
18


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