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Troubleshooting Guide / After-Sales Service
Troubleshooting Guide
If a fault occurs, before
contacting our After-Sales
Service, make the following
checks to try and remedy
the problem:
Drying takes too long /
laundry is not dry enough:
Was the correct programme
selected?
Was the inserted laundry too
wet (Washing machine spin
speed less than 800 rpm)?
Is the lint filter dirty (filter
indicator lamp on)?
The dryer does not operate:
(following a power failure
and/or interruption to the
mains supply, always press
the Start button).
Is the plug properly inserted
into the mains electricity
socket?
Is there a power failure?
Has the fuse blown?
Is the door well closed?
Has the programme been
selected?
Has the start delay option
been selected?
Has the
Start/Pause
button
been pressed?
Lint filter indicator lamp on:
Is the lint filter clean?
Is the vent hose blocked?
After-Sales Service
If, after carrying out the
above checks the
malfunction persists or
appears again, turn the
dryer off and call our After-
Sales Service (refer to
guarantee).
Please specify:
The nature of the fault.
The dryer type and model.
The service code (the number
after the word Service on the
adhesive rating plate) on the
right-hand side when the
door is open.
Your full address and phone
number.
8


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