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17
Troubleshooting guide
1. The burner fails to ignite:
Is the main gas delivery
valve open?
Has the delivery of the
town gas (methane) been
suspended?
Is the gas cylinder (liquid
gas) empty?
Are the openings of the
burner clogged?
Have the cap and burner
been positioned correctly
after cleaning?
(See paragraph “Care and
Maintenance”.)
2. The burner fails to
remain lit:
Repeat the ignition
operation, turning the
knob to the position with
the small flame symbol .
3. The electric ignition
device does not work:
Is there a power failure?
After Sales Service
Before you call the After
Sales Service:
1. Check the
“Troubleshooting guide”
above to see if you can
eliminate the trouble
yourself.
2. Re-start the cooktop, to
check whether correct
operation has been
restored.
3. If the malfunction persists,
call the After Sales Service.
Give the following
information:
type of malfunction;
model of cooktop;
service number (i.e., the
number that follows the
word SERVICE on the
rating plate under the
cooktop and on the
guarantee paper);
your complete address;
your telephone number
and area code.
If any repairs are required,
please contact an authorised
After-Sales Service, as
indicated in the warranty.
In the unlikely event that an
operation or repair is carried
out by an unauthorised
technician, always request a
certification of the job carried
out and insist on the use of
original spare parts.
Failure to comply with
these instructions may
compromise the safety and
quality of the product.
4gb61591b.fm5 Page 17 Friday, April 11, 2003 12:50 PM
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