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Before contacting the Technical Assistance
Service:
Restart the appliance to check if the problem
has been solved. If not, disconnect the appliance
again and repeat the procedure after one hour.
If, after having completed the checks listed in the
guide for malfunctions and after restarting the
appliance, your appliance continues to function
incorrectly, contact the Technical Assistance
Service, clearly describing the problem and
stating:
the type of malfunction
the model
the type and serial number of the appliance
(written on the rating plate)
the Service number (if available) (the number
that is after the word SERVICE on the rating
plate placed inside the appliance)
Note:
Reversing the doors of the appliance, if carried
out by the Technical Assistance Service, is not
considered as a warranty claim.
TECHNICAL ASSISTANCE SERVICE
the lower door shelves
- turn off the compartment
- remove the compartment by rotating it upwards
- remove the white plastic shelf under the compartment
Note: it is not possible to remove the upper shelf and side supports.
To use the “Zero Degrees” compartment again, carefully reposition the white plastic shelf under the
compartment before inserting the drawer and turning the function back on.
To have a larger refrigerator volume and to reduce energy consumption, it is recommended that you
turn off the “Zero Degrees” compartment and remove the compartment.
Clean the compartment and its components occasionally using a cloth and a solution of warm water
(taking care not to submerge the white plastic shelf under the drawer) and neutral cleaning agents
specifically for cleaning the inside of the refrigerator. Do not use abrasive cleaning agents.
Before cleaning the compartment (also externally) it is necessary to remove the drawer to
disconnect the electrical supply for the compartment.
8


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