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TROUBLESHOOTING GUIDE
Depending on the model, your washing machine is
equipped with various automatic safety functions.
This enables faults to be detected in good time and
the safety system can react appropriately.
These faults are frequently so minor that they can
be solved within a few minutes.
The appliance will not start, no lamp
lights up.
Check whether:
the mains plug is inserted into the socket;
the wall socket is functioning correctly
(use a table lamp or similar) or test;
The appliance will not start...(varies
according to model)... and the “Start/
Pause” light flashes
Check whether:
the appliance door is properly closed
(child safety);
the “Start/Pause” button has been pressed
...and the “Start/Pause” light goes on (for
models with a digital display a dash
appears here).
Check whether:
a programme has been selected
...and the “On/Off” lamp goes on.
Check whether:
the appliance door is properly closed (child
safety)
the tap is turned on (see also Fault in the
water supply/safety hose)
a programme has been selected
The appliance stops during the
programme (varies depending on model).
Check whether:
the “Rinse Hold” light flashes, or the “Rinse
Hold” button has been pressed; terminate this
special option by pressing the button
another programme has been selected and the
“Start/Pause” button is flashing. Reselect the
desired programme and press the “Start/Pause”
button
the door has been opened and the “Start/Pause”
light is flashing. Close the door and press the
“Start/Pause” button again
the “On/Off” button has been pressed and the
light is on
the washing machine safety system has been
activated (see “Fault Indicators” table)
Detergent and additive product residues
in dispenser at end of wash.
Check whether:
the siphon is correctly installed and clean (see
“Care and maintenance”)
sufficient water is entering. The mesh filters in
the water connection could be blocked (see
“Care and maintenance”)
when using powder detergent beforehand the
coloured insert for dosing liquid detergent has
been removed from the dispenser
The appliance vibrates during the spin
cycle.
Check whether:
the washing machine is level and standing firmly
on all four feet
the transport bolts have been removed. Before
using the washing machine, it is imperative that
the transport bolts are removed
Final spin results are poor:
The washing machine has an unbalance detection
and correction system. If individual heavy items are
loaded (e.g. a bathmat or bathrobe), this system
may reduce the spin speed automatically or even
interrupt the spin completely if it detects too great
an imbalance even after several spin starts, in order
to protect the washing machine.
If the laundry is still too wet at the end of the
cycle, add smaller articles of laundry and repeat
the spin cycle
Excessive foam formation may prevent spinning.
Observe correct detergent dosages
Check whether spin speed “0” was selected.
Fault description table
Luminous display
Spin speed
lights
Digital display
(if fitted)
Fault description
“Water tap” flash “H” and “F” “Fault in water supply”
- flash “P” and “F” “Draining fault”
- flash from “F4” to “F16” “Fault in an electrical component”
“Water Stop” flash “A” and “F” “Water Stop fault”
4gb10008.fm Page 26 Thursday, January 8, 2004 3:06 PM
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