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CARE AND MAINTENANCE
• Remove the ice from the upper edge (see the
Troubleshooting Guide).
• Clean the inside after defrosting, using a sponge
dampened with warm water and/or mild detergent.
• Clean the side motor cooling grille (depending on
model).
• Remove dust from the condenser on the rear of the
appliance.
Before carrying out maintenance, unplug the
appliance.
Do not use abrasive products, scourers or stain-
removers (e.g. acetone, trichloroethylene) to
clean the appliance.
To obtain the best results from your appliance,
carry out cleaning and maintenance at least once
a year.
CHANGING THE LID LIGHT BULB (if provided)
• Disconnect the appliance from the mains power
supply.
• Remove the diffuser by following the sequence of
steps shown in the figure 7.
• Unscrew the light bulb and replace it with an
identical bulb of the same wattage and voltage.
Refit the diffuser and plug in the appliance.
TROUBLESHOOTING GUIDE
1. The red LED flashes.
• Is there a power failure?
• Is a defrosting operation in progress?
• Is the appliance lid properly closed?
• Is the appliance placed near a heat source?
• Are the ventilation grille and condenser clean?
2. All LEDs flash at the same time.
• Contact the After-Sales Service.
3. The appliance is too noisy.
• Is the appliance perfectly horizontal?
• Is the appliance in contact with other furniture or
objects that may cause vibrations?
• Has the packaging been removed from under the
appliance?
Note: Gurgling noises from the refrigerating circuit
after the compressor cuts out are perfectly normal.
4. All LEDs are off and the product is not working.
• Is there a power failure?
• Is the plug properly inserted in the socket?
• Is the electric cable intact?
5. All LEDs are off and the product is working.
• Contact the After-Sales Service.
6. The compressor runs continuously.
• Have hot foods been put in the appliance?
• Has the appliance lid been left open for a long
time?
• Is the appliance placed in a very warm room or
near heat sources?
• Has the fast freeze function been activated? (all
Green LEDs ON)
7. Too much ice on the upper edge.
• Are the defrost water drainage plugs correctly
positioned?
• Is the appliance lid properly closed?
• Is the appliance lid seal damaged or deformed?
(See chapter “Installation”)
• Have the 4 protection pieces been removed? (See
chapter “Installation”)
8. Formation of condensate on the external walls
of the appliance.
• It is normal for condensation to form under certain
atmospheric conditions (humidity above 85%) or if
the appliance is located in a damp or poorly
ventilated room. The performance of the appliance is
in no way affected.
9. The layer of ice on the internal walls of the
appliance is not uniform.
• This phenomenon is quite normal.
AFTER-SALES SERVICE
Before contacting After-Sales Service:
1. See if you can solve the problem yourself.
2. Switch the appliance on again to see if the
problem has been solved. If it has not, disconnect
the appliance from the power supply and wait for
about an hour before switching on again.
3. If the problem persists after this course of action,
contact After-Sales Service.
Specify:
the nature of the fault
the model
• the service number (the number after the word
SERVICE on the rating plate on the rear of the
appliance)
• your full address
• your telephone number and area code.
6


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