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Warranty and Service
U.S. and Canadian Warranty Information
Limited Warranty for Baratza Grinders is 1 year.
This warranty covers all defects in materials or workmanship (parts and
labor) including free ground transportation to and from our repair facility
within US and Canada. This warranty does not apply to: improper use,
lack of cleaning, abuse, normal wear and tear, lack of proper adjustment,
foreign objects (stones, screws, etc) in the beans, or uses outside the
intended use of grinding whole roasted coffee beans.
If your grinder fails within one year, e-mail support@baratza.com or call
425-641-1245. If the problem cannot be solved over the phone and the
problem is determined to be a warranty issue, then Baratza will deliver
an identical or comparable replacement to your door, free of charge and
arrange to have your “failed” grinder returned to us. When you receive
your replacement grinder, use the carton and packing material and ship-
ping label to return your “failed” grinder by dropping if off at any UPS
pickup locations. If the grinder is outside US or Canada the customer is
responsible for the shipping of the grinder for repair.
International Warranty Information
Go to: www.baratza.com for warranty information on grinders sold out-
side the United States.
Proof of Purchase and Product Registration
You can register your grinder at www.baratza.com. Registration will en-
able us to contact you in the unlikely event of a product safety notication
and assist us in complying with the provisions of the Consumer Product
Safety Act. The serial number is located on the bottom of the grinder.
Please keep your sales receipt that shows the date of purchase.
For repairs or parts
e-mail: support@baratza. com
Parts: www.baratza.com
425-641-1245
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