Manual Avaya 2402 (page 1 of 3) (English)

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2402 Digital Telephone Quick Reference 555-233-790, Issue 1, October 2003

Redial

Call-Handling Features

Hold

The Redial (or Last Number Dialed) feature automatically

redials the last number you dialed (up to 24 digits).

The Hold feature puts a call on hold until you

can return to it.

Answer a call

To redial the last number that you dialed

To put a call on hold

The 2402 Digital Telephone has two call appearances,

which are accessed by pressing the a and b buttons located

to the left of the display. When a call arrives at your 2402

telephone, you hear a ringing tone and a blinking bell icon

appears on the associated call appearance. In addition, call

identification information is displayed.

Press

To return to the held call

Transfer

Press the call appearance button of the held

call.

The Transfer feature allows you to transfer a call from your

telephone to another extension or outside number.

To answer an incoming call

Note: Your system manager may have

administered the Unhold feature. In this

case, you can return to the held call by

pressing

Do one of the following:

To transfer the current call to another extension

• If you are not active on another call, answer the call

using your handset.

1. While on a call, press

• If you are active on a call already, place the active call

on hold (see “Hold”), and then answer the incoming

call by pressing the ringing call appearance button.

2. When you hear dial tone, dial the number to which the

call is to be transferred.

Speaker (Listen-Only)

3. Do one of the following:

The Speaker feature allows you to place calls

or access other features without lifting the

handset. However, in order to speak to the

other party, you must use the handset.

• To transfer the call without announcing it, press

again, and hang up.

The transfer is complete.

Make a call

You can make calls from the 2402 telephone using a variety

of methods.

To place a call without lifting the handset,

or to use the speaker with any feature

• To announce the call before transferring it, wait for

the called party to answer. Go to Step 4.

To make a call manually

1. Press

4. When the called party answers, announce the call.

(If the line is busy or if there is no answer, press

. Then, you can return to the held call by

pressing its call appearance button.)

1. Go off hook using the handset.

2. Place a call, or access the selected

feature.

2. When you hear dial tone, enter the extension or

telephone number using the dialpad.

3. Adjust speaker volume if necessary.

If you are calling an external number, be sure to

include the required code (for example, “9”) to access

an outside line.

5. Press

again and hang up to complete the

transfer.

To change from the speaker to the handset

Pick up the handset and talk.

To have the 2402 telephone make a call automatically

Note: Your system manager may have administered the

Transfer-on-Hang-up feature. In this case, you can

transfer a call by pressing

, dialing the number

to which the call is to be transferred, and then hanging

up. To cancel an attempted transfer, press the original

call appearance. If your system has auto-hold

activated, use

to cancel a transfer so that the

potential transfer recipient is not left on hold.

To change from the handset to the speaker

Press

to have the 2402 telephone dial the last

number that you dialed.

Press

. You can now hang up the

handset (within 10 seconds), and the call will

remain active on the speaker. However, in

order to talk to the other party, you must use

the handset.

To end a call (while the handset is on-hook

and only the speaker is active)

Press

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