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- Important information -
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7 Important information
7.1 Fault finding
Remove all extra telephone equipment and connect only the
telephone directly to the telephone socket.
If the fault is still present, connect another telephone (if
available) to the telephone socket. The results will show you
whether the fault lies with the unit or with the telephone line.
7.2 Guarantee
AUDIOLINE equipment is produced and tested according to
the latest production methods. The implementation of
carefully chosen materials and highly developed
technologies ensure trouble-free functioning and a long
service life. The terms of guarantee do not apply where the
cause of equipment malfunction is the fault of the telephone
network operator or any interposed private branch extension
system. The terms of guarantee do not apply to the standard
batteries or power packs used in the products. The period of
guarantee is 24 months from the date of purchase.
All deficiencies resulting from material or production faults
which occur during the period of guarantee will be eliminated
free of charge. Rights to claims under the terms of
guarantee are annulled following intervention by the
purchaser or third parties. Damage caused as a result of
improper handling or operation, incorrect positioning or
storing, improper connection or installation, Acts of God or
other external influence are not covered by the terms of
guarantee. In the case of complaints, we reserve the right to
repair or replace defect parts or provide a replacement
device. Replacement parts or devices become our property.
Rights to compensation in the case of damage are excluded
where there is no evidence of intent or gross negligence by
the manufacturer.
If your device shows signs of defect during the period of
guarantee, please return it to the sales outlet in which you
purchased the AUDIOLINE device together with the
purchase receipt. All rights to claims under the terms of
guarantee in accordance with this agreement must be
asserted exclusively with regard to your sales outlet. Two
years after the purchase and transfer of our products, claims
under the terms of guarantee can no longer be asserted.
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