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44
ARISTON THERMO GROUP
Ariston Thermo UK Ltd.
Artisan Building
Hillbottom Road
High Wycombe
Bucks HP12 4HJ
Telephone:-
Sales +44 (0) 333 240 6666
Spares +44 (0) 333 240 6777
Technical +44 (0) 333 240 7777
Service +44 (0) 333 240 8777
techhelpdesk.uk@aristonthermo.com
info.uk@aristonthermo.com
www.ariston.co.uk
TERMS AND CONDITIONS OF GUARANTEE
The Ariston External Air Source Heat Pump Water Heater is guaranteed for
5 Years (Tank) and 2 Years (electrical components).
Please read these terms and conditions which are in addition to any terms and conditions
detailed in this book or any registration card supplied with your appliance.
Ariston External Air Source Heat Pump Water Heater systems must only be
installed and commissioned by accredited and approved installers. Failure to
comply with this requirement will invalidate the warranty.
A charge will be made to the owner of the appliance if:-
1. The reason for any service visit is as a direct result of a failure to install the
appliance in accordance with the manufacturer’s instructions.
2. Your installer does not complete the necessary commissioning process and
procedure as detailed in the Installation and Operating Instruction manuals.
3. Your appliance is not serviced on or before the 12 month anniversary of
installation.
4. Our service engineer calls as requested and the failure is a non-manufacturing
defect.
Failure to pay an invoice for any such occurrence will be assumed by Ariston Thermo
Group that you accept that your appliance has not been installed correctly and
understand that any manufacturer’s guarantee has been withdrawn.
On the 12 month anniversary of the appliance installation, you must have it serviced to
continue any guarantee offered into the following year. Failure to do so will invalidate
your guarantee and should an Ariston Thermo Group engineer be required to attend
and no proof of service documentation is made available, then Ariston Thermo Group
will charge.
If you have a problem with commissioning on installation, please contact our Technical
Department on 0333 240 7777
External Air Source Heat Pump Water Heater
SAP code 420010454500 - Issue 04/04/14
44


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