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English 12
Troubleshooting
Problem Possible Reason Recommended Action
Battery is drained. Replace all battery with a new one.
Nothing appears in
the display, even
when the power is
turned on.
Battery polarities are
not in the correct
position.
Reinstall the battery with its negative and
positive end matching those indicated in
the battery compartment.
The cuff is not fastened
properly.
Fasten the cuff correctly.
You moved your arm
or body during the
measurement.
Make sure you remain very still and quiet
during the measurement.
The cuff position is not
correct.
Sit comfortably and still.
Ensure that the cuff is the same level as
the heart.
The unit does not
measure.
Readings are too
high or too low.
If you have a very weak or irregular heart
beat, the device may have difficulty in
determining your blood pressure.
The value is different
from that measured at
a clinic or doctor’s
office.
See “Why measure blood pressure at
home?”.
Other
Remove the battery. Re-install it properly
and try the measurement again.
Note: If the actions described above do not solve the problem, contact the dealer.
Do not attempt to open or repair this product, as any attempt to do so will
make your warranty invalid.
Maintenance
Do not open the device. It uses delicate electrical components and an intricate air
unit that could be damaged. If you cannot fix the problem using the troubleshooting
instructions, request service from your dealer or from the A&D service group. The
A&D service group will provide technical information, spare parts and units to
authorized dealers.
The device was designed and manufactured for a long service life. However it is
generally recommended to have the device inspected every 2 years, to ensure
proper functioning and accuracy. Please contact either your authorized dealer or
A&D for maintenance.
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