Manual Altec Lansing M812 - Octiv wireless (page 11 of 12) (English)

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Troubleshooting

Symptom Possible Problem Solution

There is a crackling

sound coming from

the speaker (when

connected to PC

or laptop).

The operating system’s volume level

is set too high.

Check the operating system volume level and

decrease it if necessary.

Interference. Move the unit to another location or select a

different RF channel.

The sound is distorted.

The M812’s volume level is set too

high.

Lower the volume level of the M812 by using the

supplied remote control or the VOLUME – key on

the speaker.

The EQ function is enabled on the

iPod and there is too much bass.

Disable the EQ function of the iPod or turn down

the bass on the M812.

The WALL/TABLE switch on the

bottom of the wireless speaker is in

the wrong position.

Ensure the WALL/TABLE switch on the bottom of

the M812 is set to the proper position.

Intermittent buzzing. The unit is located too close to a

GSM cell phone.

Move the GSM cell phone away from the unit.

The wireless speaker

stops playing or cuts out.

The M812 has gone into an over-

current, protection mode.

Reduce the volume level. The M812 will

automatically reset itself after a short period of

time. When the M812 resets it will come back in

the standby mode. Upon powering the unit back

up reduce the volume level to prevent it from

going into protection mode.

It appears that the

wireless speaker is

not reproducing a

stereo signal.

The MODE switch on the bottom of

the unit is in the wrong position.

Set the MODE switch to the correct position;

STEREO, when one speaker is used. LEFT

or RIGHT when two speakers are used in the

same room.

I have three speakers

connected to one

transmitter base that

lost sync and now it

will not automatically

re-synchronize.

In a multi-speaker system if a single

speaker loses synchronization that

speaker unit will not be able to

automatically regain synchronization.

To manually regain synchronization between the

transmitter base and the speakers, hold down

the STANDBY key on the transmitter base for six

seconds. The speakers will then synchronize with

the transmitter base.

My speaker is picking

up music from a

different source.

Your speaker has synchronized to

another transmitter base that is within

range of your speaker.

You can manually re-synchronize the speaker by

holding down the POWER key on the speaker for

six seconds. The speaker will then synchronize

with the transmitter base.

NO SYNC shows on

speaker display.

Synchronization between speaker

and transmitter base has failed.

Disconnect the speaker power cord from the

wall outlet, wait 30 seconds, reconnect to the

outlet and power on the speaker. Press and hold

the STANDBY key on the transmitter base for

six seconds. If situation persists, you may need

to manually set the RF channel. See Set RF

Channels in Advanced Operations (page 8).

The LCD displays “iPod,”

and the iPod is playing,

but no sound is coming

from the speaker.

The speaker and transmitter base

have a poor connection.

Press and hold the STANDBY key on the

transmitter base for six seconds. This will cause

the speaker to re-synchronize with the transmitter

base.

iPod does not function

properly when docked to

the transmitter base.

You may need to update the software

on the iPod.

Go to the Apple Web site and follow the

directions to upgrade your iPod to the latest

software.

Hi!

I would like to repair a display at my Altec Lansing M812 speaker, but I don't know how to open the speaker's box. I only guess that the speaker cover has to be removed. Can you send me some service manual? I don't need a user's manual.

Best regards!

Vladimir Submitted on 25-5-2021 at 14:49
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Altec Lansing M812 - Octiv wireless Manual

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