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Troubleshooting
Symptom Possible Problem Solution
Speakersystemdoesn’t
respond(nopower)
AC adapter isn’t plugged into a wall outlet
or the connector isn’t plugged into the
powersupplyjackonthebackofthe
speaker system.
Plug the AC adapter into a wall outlet and plug the connector into the power
supplyjackonthebackofthespeakersystem.
Walloutletisnotfunctioning. Plug another device into the same outlet to confirm the outlet is working.
The rechargeable battery isn’t charged. Rechargethebattery.(SeetheGetting Startedsectionfordetails.)
The power isn’t turned on.
Turn on the speaker system by pressing the
button. The indicator light
turns on.
iPhone or iPod doesn’t
dock properly
Using the wrong adapter for iPhone or
iPod, or no adapter.
Make sure the adapter is the proper fit for your iPhone or iPod.
iPhone or iPod didn’t install properly. RemoveyouriPhoneoriPodfromthedockandcheckforobstructiononthe
connectors in the dock and on your iPhone or iPod. Then reseat it in the dock.
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