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use so as to prevent damaging the phone or even causing explosion, fire or personal
injury!
3. Always use the charger by the original manufacturer so as to prevent damaging the
phone or even causing fire or personal injury etc!
10. Appendix I
Troubleshooting
Phenomena Possible Causes
Unable to switch on
1. Does the battery have power.
2. Is the battery placed correctly
SIM failed
1. The SIM card is dirty. Clean it.
2. Reinstall the SIM card.
3. The SIM card is damaged. Replace it.
4. (The same to Salve)
Poor signals
Check the signal strength icon on the screen. If the
icon contains 5 bars, it indicates the signal is the
strongest; if below 2 bars, it indicates the signal is very
poor. (The same to salve)
Unable to dial out
1. Maybe you have set Hide My Caller ID but your
network operator does not provide this service
for you.
2. Strong interference exists around you.
3. Maybe you have activated the call restriction
function.
4. Maybe you have activated Line 2 but your
network operator does not provide this service
for you.
Unable to charge the battery
1. The battery may discharge too much; so it
cannot be charged until it is connected for certain
time.
2. Its performance has worsened.
Unable to register to the
network
1. Too weak signals or strong interference.
2. SIM card installed properly? Bad contact or SIM
card damaged? If the SIM card is broken, please
contact the network operator to replace it.
Photos taken are too dark
1. Check if the too low photo brightness is set.
2. Check if ambient ray is too dark.
Photos taken are too unclear
1. Check if the object taken is moving.
2. Check if the mobile phone shivers slightly while
you press shutter.
Photos taken is distorted The object taken may be too close to camera lens.
Unable to access service
menus.
Maybe the SIM card does not support service
function.
46


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