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•Extend the email auto-check interval for as long as possible.
•Update news and weather information on manual demand, or
increase their auto-check interval.
•Exit background-running applications if they are not being used for
a long time.
•Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone will become warm following prolonged calls, game
playing, internet surfing or running other complex applications.
•This heating is a normal consequence of the CPU handling excessive
data. Ending above actions will make your phone return to normal
temperatures.
After Factory reset is performed my device asks to enter Google
account credentials and I can’t use it avoiding this action
(1)
.
•After Factory reset is performed you need to enter the original
Google account credentials that were used on this device before
Factory data reset. Otherwise you will not be able to use the
device. If you don’t remember your Google account credentials
please complete Google account recovery procedure. In case you
don’t succeed in it - please apply to authorised repair center, but
remember that it will not be regarded as warranty case.
I don’t hear when somebody calls/message me,I just see missed
calls/messages notifications on display.
•Please check if Interruptions/Do not disturb mode is activated on
your device. If it is activated you can see a “Star” symbol (for
Android OS 5.X version) or icon (for Android OS 6.X version)
displayed on notification panel. In this case you need deactivate
Interruptions/Do not disturb mode. To do it just press volume up or
down key and select “All” (on Android 5.X) or modify it in Settings
> Sound & notifications > Interruptions ( for Android 5.X) or Do not
disturb ( for Android 6.X).
(1)
Applicable for Android OS versions starting from 5.1.
My device asks me to enter some password/code/key that I don’t
remember or don’t know due to this device has been used by
another person before and I can’t get this password/code/key from
him/her.
•Password/code/key request could be caused by same security
feature activated on this device. You can try to perform Factory
data reset, but remember that if it doesn’t help you need to apply
authorised repair center and it will not be regarded as warranty case.
56


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