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ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2011
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.
English - CJA31HAALAAA
I have already entered 3 incorrect PIN codes
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to connect my telephone to my computer
Install first of all Alcatel’s PC suite
Use "Install the connection" and perform the installation
Check that your computer meets the requirements for Alcatel’s PC Suite
installation
I am unable to download new files
Check for free space
Delete some files
Select the MicroSD Card to store the files you downloaded
Check your subscription status with your operator
The phone can’t be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your mobile phone is visible to
other users (see page 73)
My mobile phone is frozen, can’t power on
Make sure your battery is not completely used up or damaged
Remove your battery, remove your SIM card then reinstall them to power
on again, if still does not work
Hold down Volume key (up) and press Power on/off key for a while to
reset the phone
ALL User phone data: contacts, photos, messages and files,
downloaded applications like Java games will be lost permanently.
How to make your battery last longer
Make sure you followed the complete charge time (minimum 3 hours)
After a partial charge, the battery level indicator may not be exact. Wait for
at least 20 minutes after removing the charger to obtain an exact indication
Switch on the backlight upon request.
Extend email auto-check interval as long as possible.
Update news, weather information. upon demand manually or set its auto-
check interval longer.
Exit Java background-running applications if they are not being used for a
long time.
Deactivate Bluetooth when not in use.
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