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Unable to receive incoming calls
Make sure your cellphone is switched on and connected to a network (check for
overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card valid, etc.)
Make sure you have not forwarded incoming calls (see page 38)
Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
Check that you have subscribed to this service with your operator
Your caller has concealed his/her number
The sound quality of the calls is not optimal
You can adjust the volume during a call by means of the
key
Check the radio reception icon level
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes this service
Make sure this feature does not require an Alcatel accessory
When I select a number from my directory, the number is not dialled
Make sure that you have correctly recorded the number in your file
Make sure that you have selected the country prefix when calling a foreign country
I am unable to create a file in my directory
Make sure that your SIM card directory is not full; delete some files or save the files
in the product directory (i.e. your professional or personal directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in My
Numbers
Try later if the network is busy
I am unable to send
and receive messages MMS, Vox MMS
Check your phone memory available as it might be full
Contact your network operator to check service availability and check MMS parameters
(see page 28)
Verify the server center number or your MMS profile with your operator
The server center may be swamped try again later
The
icon is displayed on my standby screen
You have saved too many short messages on your SIM card; delete some of them or
archive them in the product memory
“No service” is displayed
You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
Contact your network operator to obtain the PUK code (Personal Unblocking Key)
I am unable to connect my telephone to my computer
Install first of all Alcatel’s PC suite
Use “Install the connection” and perform the installation
Check that your computer meets the requirements for Alcatel’s PC Suite installation
I am unable to download new files
Check for free space
Delete some files
Select the MicroSD Card to store the files you downloaded
Check your subscription status with your operator
The phone can’t be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your cellphone is visible to other users (see
page 56)
My cellphone is dead, can’t power on
Make sure your battery is not completely used up or damaged.
Remove your battery, remove your SIM card then power it on again.
Hold down
key + key at same time, then press up
key to reset it.
(1)
(1)
ALL User phone data: contacts, photos, messages, files and downloaded applications
such as Java games will be lost permanently. Please do not remove battery
during resetting.
39


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Others manual(s) of Alcatel one touch mini ot 708

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