515850
70
Zoom out
Zoom in
Previous page
1/72
Next page
138 139
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes
this service.
Make sure this feature does not require an ALCATEL ONE TOUCH
accessory.
When I select a number from my contacts, the number cannot
be dialed
Make sure that you have correctly recorded the number in your file.
Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete some files or
save the files in the phone contacts (i.e. your professional or personal
directories).
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability.
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in
"Voicemail number".
Try later if the network is busy.
I am unable to send and receive MMS
Check your phone memory availability as it might be full.
Contact your network operator to check service availability and check
MMS parameters (see “4.1.3 Adjust message settings”).
Verify the server centre number or your MMS profile with your
operator.
The server centre may be swamped, try again later.
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
I am unable to connect my phone to my computer
Install ALCATEL ONE TOUCH Android Manager.
Check that your USB driver is installed properly.
Unable to make outgoing calls
Make sure you have dialed a valid number and have touched
.
For international calls, check the country and area codes.
Make sure your phone is connected to a network, and the network is
not overloaded or unavailable.
Check your subscription status with your operator (credit, SIM card
valid, etc.).
Make sure you have not barred outgoing calls.
Make sure that your phone is not in flight mode.
Unable to receive incoming calls
Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network).
Check your subscription status with your operator (credit, SIM card
valid, etc.).
Make sure you have not forwarded incoming calls.
Make sure that you have not barred certain calls.
Make sure that your phone is not in flight mode.
The caller’s name/number does not appear when a call is
received
Check that you have subscribed to this service with your operator.
Your caller has concealed his/her name or number.
I cannot find my contacts
Make sure your SIM card is not broken.
Make sure your SIM card is inserted properly.
Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
You can adjust the volume during a call by pressing the Volume Up/
Down key.
Check the network strength
.
Make sure that the receiver, connector or speaker on your phone is
clean.
70


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Alcatel One Touch 997D at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Alcatel One Touch 997D in the language / languages: English as an attachment in your email.

The manual is 6,09 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Alcatel One Touch 997D

Alcatel One Touch 997D User Manual - German - 72 pages

Alcatel One Touch 997D User Manual - Dutch - 72 pages

Alcatel One Touch 997D User Manual - French - 72 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info