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Troubleshooting
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Before contacting the aftersales department, you are advised to follow the
instructions below:
You are advised to switch off the cellphone from time to time to optimize
its performance.
You are advised to fully charge (
) the battery for optimal operation.
Avoid storing large amounts of data in your cellphone as this may affect the
performance of your cellphone.
and carry out the following checks:
My cellphone will not switch on
Press
until the screen comes on
Check the battery charge level
Check the battery contacts, remove and reinstall your battery, then turn
your cellphone back on
My cellphone has not responded for several minutes
Press the key
Remove the battery and re-insert it, then switch the cellphone back on
My screen is difficult to read
Clean your screen
Use your cellphone in accordance with the recommended conditions of use
My cellphone turns off by itself
Check that your keypad is locked when you are not using your cellphone
Check the battery charge level
My cellphone will not charge properly
Make sure that your battery is not completely discharged; the battery
charge indicator can take several minutes and may be accompanied by a
quiet whistling sound
Make sure charging is carried out under normal conditions (0°C - +40°C)
Make sure your battery is inserted. It must be inserted before plugging in
the charger
Make sure you are using an Alcatel battery and charger in the box
When abroad, check that the electrical current is compatible
Accessories
23
(1)
.....................
The latest generation of Alcatel GSM cellphones offers a built-in handsfree
feature that allows you to use the cellphone from a distance, placed on
a table for example. For those who prefer to keep their conversations
confidential, an earpiece is also available known as the headset.
Standard charger UK charger
Battery USB cable
Stereo headset
Only use your cellphone with Alcatel batteries, chargers and
accessories in your box.
(1)
Images for reference only.
46


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