516818
41
Zoom out
Zoom in
Previous page
1/43
Next page
79 80
Troubleshooting
23
................
Before contacting the aftersales department, you are advised to follow the
instructions below:
You are advised to switch off the telephone from time to time to optimise
its performance.
You are advised to fully charge (
) the battery for optimal operation.
Avoid storing large amounts of data in your telephone as this may affect the
performance of your telephone.
and carry out the following checks:
My mobile phone will not switch on
Press
until the screen comes on
Check the battery charge level
Check the battery contacts, remove and reinstall your battery, then turn
your telephone back on
My phone has not responded for several minutes
Press the
key
Remove the battery and re-insert it, then switch the phone back on
My screen is difficult to read
Clean your screen
Use your mobile phone in accordance with the recommended conditions
of use
My mobile phone turns off by itself
Check that your keypad is locked when you are not using your mobile
phone
Check the battery charge level
My mobile phone has a low level of autonomy
Make sure you respected the complete charge timing (minimum 3 hours)
After a partial charge, the battery level indicator may not be exact. Wait for
at least 20 minutes after removing the charger to obtain an exact indication
My mobile phone will not charge properly
Make sure that your battery is not completely discharged; If the battery is
flat, it may take around 20 minutes to display the battery charger indicator
on the screen
Make sure charging is carried out under normal conditions (0°C - +40°C)
Make sure your battery is inserted. It must be inserted before plugging in
the charger
Make sure you are using an Alcatel battery and charger in the box
When abroad, check that the electrical current is compatible
My mobile phone will not connect to a network
Try connecting in another location
Verify the network coverage with your operator
Check with your operator that your SIM card is valid
Try selecting the available network(s) manually (see page
53)
Try connecting at a later time if the network is overloaded
SIM card error
Make sure the SIM card has been correctly inserted (see page
13)
Verify with your operator that your SIM card is 3V or 1.8V compatible; the
old 5V SIM cards cannot be used
Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
Make sure you have dialled a valid number and press the key
For international calls, check the country and area codes
Make sure your mobile phone is connected to a network, and that the
network is not overloaded or unavailable
Check your subscription status with your operator (credit, SIM card valid,
etc.)
Make sure you have not barred outgoing calls (see page 51)
Unable to receive incoming calls
Make sure your mobile phone is switched on and connected to a network
(check for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card valid,
etc.)
Make sure you have not forwarded incoming calls (see page
50)
Make sure that you have not barred certain calls
41


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Alcatel One Touch 665 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Alcatel One Touch 665 in the language / languages: English as an attachment in your email.

The manual is 5,34 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Alcatel One Touch 665

Alcatel One Touch 665 Quick start guide - German - 2 pages

Alcatel One Touch 665 Quick start guide - German - 2 pages

Alcatel One Touch 665 Quick start guide - Dutch - 2 pages

Alcatel One Touch 665 User Manual - French - 43 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info