297083
38
Zoom out
Zoom in
Previous page
1/39
Next page
Unable to receive incoming calls
Make sure your mobile phone is switched on and connected to a network (check
for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card valid, etc.)
Make sure you have not forwarded incoming calls (see page 27)
Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
Check that you have subscribed to this service with your operator
Your caller has concealed his/her number
The sound quality of the calls is not optimal
You can adjust the volume during a call by means of the key
Check the radio reception icon level
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes this
service
Make sure this feature does not require an Alcatel accessory
When I select a number from my directory, the number is not dialled
Make sure that you have correctly recorded the number in your file
Make sure that you have selected the country prefix when calling a foreign country
I am unable to add a contact in my directory
Make sure that your SIM card directory is not full; delete some files or save the files
in the product directory (i.e. your professional or personal directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
74
My mobile phone has a low level of autonomy
Make sure you respected the complete charge timing (minimum 3 hours)
After a partial charge, the battery level indicator may not be exact.Wait for at least
20 minutes after removing the charger to obtain an exact indication
My mobile phone will not charge properly
Make sure that your battery is not completely discharged; the battery charge
indicator can take several minutes and may be accompanied by a quiet whistling
sound
Make sure charging is carried out under normal conditions (0°C - +40°C)
Make sure your battery is inserted. It must be inserted before
plugging in the
charger
Make sure you are using an Alcatel battery and charger
When abroad, check that the electrical current is compatible
My mobile phone will not connect to a network
Try connecting in another location
Verify the network coverage with your operator
Check with your operator that your SIM card is valid
Try selecting the available network(s) manually (see page 43)
Try connecting at a later time if the network is overloaded
SIM card error
Make sure the SIM card has been correctly inserted (see page 15)
Verify with your operator that your SIM card is 3V compatible; the old 5V SIM
cards cannot be used
Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
Make sure you have dialled a valid number and press the key
For international calls, check the country and area codes
Make sure your mobile phone is connected to a network, and that the network is
not overloaded or unavailable
Check your subscription status with your operator (credit, SIM card valid, etc.)
Make sure you have not barred outgoing calls (see page 28)
73
IP3079_565_UM_Eng_GB_12_100712:600_UM_GB_15-01-09 2010-7-12 16:20 Page 73
38


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Alcatel one touch 565 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Alcatel one touch 565 in the language / languages: English as an attachment in your email.

The manual is 15,12 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info