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ALCATEL is a trademark of Alcatel-Lucent
and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2009
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.
English - CJA30M0ALAAA
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in My
numbers
Try later if the network is busy
I am unable to send and receive messages MMS,Vox MMS
Check your phone memory available as it might be full
Contact your network operator to check service availability and check MMS
parameters (see page 40)
Verify the server centre number or your MMS profile with your operator
The server centre may be saturated; try again later
The icon is displayed on my standby screen
You have saved too many short messages on your SIM card; delete some of them
or archive them in the product memory
“No service” is displayed
You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
Contact your network operator to obtain the PUK code (Personal Unblocking
Key)
I am unable to download new files
Check for free space
Delete some files
Check your subscription status with your operator
The phone can’t be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your mobile phone is visible to other
users (see page 48)
My mobile phone is dead, can't power on
Make sure your battery is not completely used up or damaged
Remove your battery, remove your SIM card then power it on again
Hold down +
// keys at same time to reset it
(1)
75
(1)
All user phone data : contacts, photos, messages and files,
downloaded applications like Java games will be lost permanently.
303-360-363-383_UM_GB_10-04-09:303-360-363-383_UM_GB_10-04-09 10/04/09 12:21 Page 75
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