Manual Alcatel one touch 320 (page 29 of 31) (English)

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Troubleshooting

Before contacting the after-sales service, we advise you to perform the

following checks for solutions to equipment problems:

My mobile phone does not switch on

• Press the key for at least 3 seconds

• Check the battery charge level

• Check the battery contacts, remove and then reinstall your battery,

then turn your telephone back on

My screen is difficult to read

• Clean your screen

• Check the contrast

• Activate the backlighting

• Use your mobile phone in accordance with the recommended

conditions of use

My mobile phone turns off by itself

• Check that your keypad is locked when you are not using your mobile

phone

• Check the battery charge level

My mobile phone does not charge properly

• Make sure that your battery is not completely discharged; the battery

charge indicator can take several minutes to start flashing

• Make sure charging is performed under normal conditions (-10°C

+55°C)

• Make sure the battery is correctly inserted

• Make sure you are using an ALCATEL battery and charger

• When abroad, check that the electrical current compatibility

OG1_UM_GB_29-06-04 15/07/04 10:29 Page 55

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Alcatel one touch 320 Manual

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