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Troubleshooting ................
Before contacting the service centre, you are advised to follow the
instructions below:
You are advised to fully charge ( ) the battery for optimal operation.
Avoid storing large amounts of data in your phone as this may affect its
performance.
Use User Data Format to perform phone formatting, (to perform User Data
format, hold down # while simultaneously pressing thepower on/off key under the
power off mode). ALL User phone data: contacts, photos, messages and files will
be lost permanently. It is strongly advised to fully backup the phone data before
doing formatting.
and carry out the following checks:
My phone cannot switch on
Check the battery contacts, remove and reinstall your battery, then turn your
phone on
Check the battery power level, charge for at least 20 minutes
If it still does not work, please use User Data Format to reset the phone
My phone is frozen or has not responded for several minutes
Restart your phone by pressing and holding the key
Remove the battery and re-insert it, then restart the phone
If it still does not work, please use User Data Format to reset the phone
My phone turns off by itself
Check that your keypad is locked when you are not using your phone, and make
sure power off key is not mis-contacted due to unlocking keypad.
Check the battery charge level
If it still does not work, please use User Data Format to reset the phone
60
19
Accessories
(1)
......................
The latest generation of Alcatel GSM mobile phones offers a built-in
handsfree feature that allows you to use the telephone from a distance,
placed on a table for example. For those who prefer to keep their
conversations confidential, an earpiece is also available known as the
headset.
59
(1)
Pictures for references only.
Only use your telephone with Alcatel batteries, chargers and
accessories compatible in the box.
BatteryStandard charger
31


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