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Alcatel One Touch 3000H Manual

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Accessories
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The latest generation of ALCATEL ONE TOUCH GSM mobile phones
offers a built-in handsfree feature that allows you to use the telephone
from a distance, placed on a table for example. For those who prefer to
keep their conversations confidential, an earpiece is also available known
as the headset.
1. Charger
2. Battery
Only use your telephone with ALCATEL ONE TOUCH batteries,
chargers and accessories in your box.
Troubleshooting
18
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Before contacting the service centre, you are advised to follow the
instructions below:
You are advised to fully charge ( • ) the battery for optimal
operation.
Avoid storing large amounts of data in your phone as this may affect •
its performance.
Use User Data Format to perform phone formatting (to perform •
User Data format, hold down # while simultaneously pressing the
power on/off key). ALL User phone data: contacts, messages and files
will be lost permanently.
and carry out the following checks:
My phone cannot switch on
Check the battery contacts, remove and reinstall your battery, then •
turn your phone on
Check the battery power level, charge for at least 20 minutes•
If it still does not work, please use User Data Format to reset the •
phone
(1)
My phone is frozen or has not responded for several minutes
Restart your phone by pressing and holding the • key
Remove the battery and re-insert it, then restart the phone•
If it still does not work, please use User Data Format to reset the •
phone
(1)
My phone turns off by itself
Check that your keypad is locked when you are not using your phone, •
and make sure power off key is not mis-contacted due to unlocking
keypad
Check the battery charge level•
If it still does not work, please use User Data Format to reset the •
phone
(1)
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