Manual Alcatel elle (page 83 of 85) (English)

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Unable to receive incoming calls

• Make sure your mobile phone is switched on and connected to a network (check

for overloaded or unavailable network)

• Check your subscription status with your operator (credit, SIM card valid, etc.)

• Make sure you have not forwarded incoming calls (see page 30)

• Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

• Check that you have subscribed to this service with your operator

• Your caller has concealed his/her number

The sound quality of the calls is not optimal

• You can adjust the volume during a call by means of the key

• Check the radio reception icon level

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription includes this

service

• Make sure this feature does not require an Alcatel accessory

When I select a number from my directory, the number is not dialled

• Make sure that you have correctly recorded the number in your file

• Make sure that you have selected the country prefix when calling a foreign country

I am unable to create a file in my directory

• Make sure that your SIM card directory is not full; delete some files or save the files

in the product directory (i.e. your professional or personal directories)

• Check the “Call barring” option for “Incoming calls” to be sure that the

“Except SIM directory” feature is not activated

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

ELLE N°3_UM_GB_10-05-07 11/05/07 8:30 Page 81

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Alcatel elle Manual

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