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APPENDIX
6.2 Troubleshooting
Problems Possible Cause and Solution
No picture.
LED indicator is OFF.
Check if the LCD display is turned ON.
Check if the power adapter is properly connected to the LCD display.
Check if the power cord is plugged into the power outlet.
LED indicator is blue. Check if the computer is turned ON.
Check if the computer is in standby mode, move the mouse or press
any key to wake up the computer.
Image position is incorrect. For VGA input, adjust the H. Position and V. Position settings in
Image Setup ( ) menu (refer to page 30).
The displayed texts are
blurry.
For VGA input, do the following:
Press and hold the button to auto-adjust the display (refer to page
25).
Adjust the Clock and Phase settings in Image Setup ( ) menu
(refer to page 30).
Red, blue, green, white
dots appear on the screen.
There are millions of micro transistors inside the LCD display. It is
normal for a few transistors to be damaged and to produce spots. This
is acceptable and is not considered a failure.
No audio output. Check if the volume is set to 0 (refer to page 24).
For VGA input, check the audio setting of the computer.
Dew formed on the LCD
display.
This normally happens when the LCD display is moved from a cold
room to a hot room temperature. Do not turn ON the LCD display, wait
for the dew condensation to disappear.
Faint shadows from a
static image appear on the
screen.
Turn off the LCD display for extended periods of time.
Use a screen saver or a black and white image and run it for extended
periods of time.
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