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(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions supplied with the Appliance;
(b) the Appliance is modified without authority from AEG in writing;
(c) the Appliance’s serial number or warranty seal has been removed or defaced;
(d) the Appliance was serviced or repaired by anyone other than AEG, an authorised repairer or ASC.
8. This warranty, the contract to which it relates and the relationship between you and AEG are
governed by the law applicable where the Appliance was purchased. Where the Appliance was
purchased in New Zealand for business purposes the Consumer Guarantee Act does not apply.
9. To the extent permitted by law, AEG excludes all warranties and liabilities (other than as
contained in this document) including liability for any loss or damage whether direct or indirect
arising from your purchase, use or non use of the Appliance.
10. For Appliances and services provided by AEG in Australia, the Appliances come with a
guarantee by AEG that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if
the Appliance fails to be of acceptable quality and the failure does not amount to a major failure.
The benefits to you given by this warranty are in addition to your other rights and remedies
under a law in relation to the Appliances or services to which the warranty relates.
11. At all times during the Warranty Period, AEG shall, at its discretion, determine whether repair,
replacement or refund will apply if an Appliance has a valid warranty claim applicable to it.
12. For Appliances and services provided by AEG in New Zealand, the Appliances come with a
guarantee by AEG pursuant to the provisions of the Consumer Guarantees Act, the Sale of
Goods Act and the Fair Trading Act.
13. To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (eg an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim, AEG and its ASC may exchange information in
relation to you to enable AEG to meet its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in point 13 above have been followed.
FOR SERVICE
or to find the address of your nearest
state service centre in Australia
PLEASE CALL 1300 363 664
OR EMAIL customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
SERVICE AUSTRALIA
www.aeg.com/au
FOR SPARE PARTS
or to find the address of your nearest
state spare parts centre in Australia
PLEASE CALL 13 13 50
OR EMAIL customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
FOR SERVICE
or to find the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
OR EMAIL customercare@electrolux.co.nz
(New Zealand only)
SERVICE NEW ZEALAND
FOR SPARE PARTS
or to find the address of your nearest
state spare parts centre in New Zealand
FREE CALL 0800 10 66 20
OR EMAIL customercare@electrolux.co.nz
(New Zealand only)
AEG _Wa rr_ Ju l11
42


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