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Problem Possible cause Possible solution
Leakages from the drain
pump.
Make sure that the drain pump
filter is tight.
The water drain hose is
damaged.
Make sure that the water inlet
hose has no damages.
You cannot open
the appliance
door.
The washing pro-
gramme is in operation.
Let the washing programme
end.
There is water in the
drum.
Set the drain or the spin pro-
gramme.
The appliance
makes an unusual
noise.
Incorrect level of the ap-
pliance.
Adjust the level of the appli-
ance. Refer to 'Installation'.
You did not remove the
packaging and/or the
transit bolts.
Remove the packaging and/or
the transit bolts. Refer to 'Instal-
lation'.
The load is very small. Add more laundry in the drum.
The appliance fills
with water and
drain immediately.
The end of the drain
hose is too low.
Make sure that the drain hose is
in the correct position.
The cycle is short-
er than the time
displayed.
The appliance calculates
a new time according to
the laundry load.
See the ‘Consumption Values’
chapter.
The cycle is longer
than the time dis-
played.
An unbalanced laundry
load increases the dura-
tion time.
This is a normal behaviour of
the appliance.
The washing re-
sults are not satis-
factory.
The detergent you used
was not sufficient or cor-
rect.
Increase the detergent quantity
or use a different one.
You did not remove the
stubborn stains before
you wash the laundry.
Use special products to remove
the stubborn stains.
Incorrect temperature
was set.
Make sure that you set the cor-
rect temperature.
Too much laundry load. Decrease the laundry load.
The drum is emp-
ty and the display
shows there is
some weight in
(J).
It is necessary to set a
tare.
Press button
1
to deactivate
the appliance and to activate it
again.
The drum is full
but the display
shows 0.0 kg (J).
You loaded the laundry
before to activate the
appliance.
Press button
1
to deactivate
the appliance. Empty the drum
and obey to the necessary
steps. (Refer to 'Loading the
laundry')
ENGLISH 27
27


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