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Problem Possible cause Remedy
The appliance does not
heat up.
The fuse is released. Make sure that the fuse
is the cause for the mal-
function. If the fuse re-
leases again and again,
contact a qualified elec-
trician.
The lamp does not oper-
ate.
The lamp is defective. Replace the lamp.
The pyrolytic cleaning
does not operate (the
time display shows
„C3“).
You did not fully close
the door, or door lock is
defective.
Fully close the door.
The display shows F102. You did not fully close
the door.
The door lock is defec-
tive
Fully close the door.
Deactivate the appli-
ance with the house
fuse or the safety
switch in the fuse box
and activate it again
If the display shows
F102 again, contact
the Customer Care
Department
The display shows an er-
ror code that is not in
this list.
There is an electrical
fault.
Deactivate the appli-
ance with the house
fuse or the safety
switch in the fuse box
and activate it again
If the display shows
the error code again,
contact the Customer
Care Department
If you cannot find a solution to the prob-
lem yourself, contact your dealer or the
service centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
on the front frame of the appliance cavi-
ty.
We recommend that you write the data here:
Model (MOD.) .........................................
Product number (PNC) .........................................
Serial number (S.N.) .........................................
30
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30


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