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Klantenservice
Als u vragen hebt waar deze gebruiksaanwijzing geen antwoord op geeft, kunt u de
volgende afdelingen raadplegen:
Consumentenbelangen
tel.(0172) 468 172 (voor algemene, product- of gebruiksinformatie)
fax.(0172) 468 470
Storingen / reparaties
tel.(0172) 468 300 (voor bezoek servicetechnicus)
fax.(0172) 468 255
Belangrijk!
Houd bij het opgeven van een storing altijd het E-nr. en F-nr. van uw apparaat bij
de hand. Deze nummers vindt u op de binnenzijde van de afzuigkap, nadat u de
vetfilters hebt losgenomen en kunt u het beste hieronder noteren.
E-nr. ......
F-nr. ......
Bereid het gesprek altijd goed voor. Zo vergemakkelijkt u de diagnose en de
beslissing of bezoek van een servicetechnicus nodig is.
Geef zo nauwkeurig mogelijk op:
- Hoe doet de storing zich voor?
- Onder welke omstandigheden treedt de storing op?
Aan de hand van deze informatie kan onze service-afdeling de juiste voorbereidingen
treffen, zodat het apparaat bij het eerste bezoek van de servicetechnicus weer
hersteld kan worden. Op deze manier hoeft u slechts één maal thuis te blijven.
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