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Troubleshooting
Problem
Possible Cause
Prevention/Cure
Burner will not light using a match.
No gas flow.
Check if propane cylinder is empty. If empty,
replace.
Obstruction of gas flow.
Clear burner tube.
Disengagement of burner to valve.
Reengage burner and valve.
Spider webs or insect nest in venturi.
Clean venturi.
Burner ports clogged or blocked.
Clean burner ports.
Irregular heat pattern.
Burner ports are clogged or blocked.
Clean burner ports.
New burner may have residual
Burn grill for 15 minutes with the lid closed.
manufacturing oils.
Spider webs or insect nest in venturi
Clean venturi.
Food residue, grease or seasoning
Clean burner.
salt on burner.
Poor alignment of valve to burner
Ensure burner venturi is properly engaged
venturi.
with valve.
Sudden drop in gas flow or heat.
High or gusting winds.
Turn front of grill to face wind.
Low on propane gas.
Replace propane cylinder.
Flare-up.
Grease buildup.
Clean grill.
Excessive fat in meat.
Trim fat from meat before grilling.
Excessive cooking temperature.
Adjust (lower) temperature accordingly.
Persistent grease fire.
Grease trapped by food buildup
around burner system.
Turn knob OFF. Disconnect propane
cylinder. Leave lid in closed position and let
fire burn out. After grill cools, remove and
clean all parts.
Flashback [fire in burner tubes].
Burner and /or burner tubes are
Clean burner and/or burner tube.
blocked.
Inside of lid is peeling
Carbon build up.
Baked on grease buildup has turned to carbon
and is flaking off. Clean thoroughly.
like paint peeling.
Burner accidentally extinguished.
Cylinder empty.
Check to see if cylinder is empty. If empty, replace.
Obstruction of gas flow.
Clear burner tube.
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