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2011 ACP, Inc.
Cedar Rapids, Iowa 52404
Part No. 20016002
Printed in U.S.A. 09/11
For full product documentation visit:
www.acpsolutions.com
Before Calling for Service
To avoid electrical shock which can cause severe personal injury or death, do not remove outer case at any time.
Only an authorized servicer should remove outer case.
International Only
An authorized servicer MUST inspect equipment annually.
Record all inspections and repair for future reference.
Troubleshooting Tips
If the door does not open after a cooking cycle. Press the stop button. If door still does not open,
press stop again. If door still remains closed, gently pull door forward to open manually. If this
continues to be an issue, please contact service.
If door does not latch, call service.
WARNING
Symptom Possible Cause
Oven does not operate.
Confirm oven is plugged into dedicated circuit.
Confirm oven is on grounded and polarized circuit.
(Contact electrician to confirm)
Check fuse or circuit breaker.
Oven operates intermittently. Check air louvers and discharge areas for obstructions.
If oven does not accept entries
when pad is pressed.
Make sure oven is on.
Open and close oven door. Press pad again.
Oven operates but does not heat
food.
Place one cup of water in oven.
Run for 30 seconds at full power (100%).
If temperature does not rise, oven is not operating correctly. Contact
authorized ACP servicer.
Call Service in display
Unplug oven, wait for 1 minute, and plug in oven.
Disconnecting electrical supply may eliminate Call Service. If failure
continues, contact an authorized ACP servicer.
If oven door opens slowly
Clean glide strips (see care and cleaning section).
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