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13. GARANTIEERKLÄRUNG / GUARANTEE
Bitte verwahren Sie den Kaufbeleg für dieses Gerät für die Dauer der Garantie auf, da er bei einer eventuellen
Reklamation beigefügt werden muss.
Sie (der Endverbraucher) erhalten 36 Monate Garantie mit Beginn des Verkaufsdatums. Der Artikel wurde unter
Anwendung modernster Herstellungsverfahren gefertigt und strengen Qualitätskontrollen unterzogen.
Sollten während der Garantiezeit, Mängel auftreten, wenden Sie sich bitte ausschließlich an den Hersteller
und nicht an Ihren Händler, wo das Produkt bezogen wurde.
Hotline: 0511 - 12383506 oder support@firstservice-gmbh.de
Die Garantie gilt nicht für Schäden, die durch unsachgemäße Behandlung oder durch äußere Einwirkung
(Wasser, Sturz, Sonne, Schlag oder Bruch) verursacht wurden.
Guarantee
Please keep the proof of purchase for this device for the entire duration of the guarantee period, as it must be
produced in the event of any claim.
You (as the end user) receive a 36-month guarantee from the date of sale. The article has been manufactured
using the most modern production methods and subjected to strict quality controls.
Please contact only the manufacturer (not the dealer where you purchased it) in the event of any defects
during the guarantee period.
Hotline: +49(0)511 - 12383506 or: support@firstservice-gmbh.de
The guarantee does not cover damage caused by improper use or external influence (water, falling, sunlight,
breakage or impact).
Kundenservice/Kontakt
Sollte Ihr Gerät einen Defekt aufweisen/Sie ein Problem damit haben, schicken Sie uns das Gerät bitte unter
Berücksichtigung der folgenden Punkte an die unten stehende Adresse.
1. Senden Sie uns Ihr Gerät immer im Originalkarton.
2. Fügen Sie ein Anschreiben mit einer Fehlerbeschreibung und Ihrer
vollständigen Adresse sowie
3. einer Kopie des Kaufbeleges bei.
4. frankieren Sie das Paket, das Sie an uns senden (ausreichend Porto).
Anschrift des Service Centers:
First Service GmbH . Kleine Düwelstr. 21 . 30171 Hannover
Telefonisch erreichen Sie unsere Hotline unter: +49 (0)511 -
12 38 35 06
sowie über
Fax +49 (0)511 - 161 253 6 und eMail: support@firstservice-gmbh.de
Userinformation/Contact
If your device has a defect or you have problems with it, please contact our Service & Support Centre
If you need to send your device to us, please attend to the following points:
1. Use only the original packaging
2. Add a detailed error description
3. Add your full name and address and a copy of your purchase receipt
4. Stamp and send the package to us (sufficient postage)
Address of our Service Center:
First Service GmbH . Kleine Düwelstr 21 . DE-30171 Hannover/Germany
You can call also our hotline: +49 (0)511 -
12 38 35 06
or you can send a Fax to: +49 (0) 511-161253 6 or
you can contact us by eMail: support@firstservice-gmbh.de
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