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S
Q-100
13. GUARNTEE
Please keep the proof of purchase for this device for the entire duration of the guarantee period, as it must be produced
in the event of any claim.
You (as the end user) receive a 36-month guarantee from the date of sale. The article has been manufactured using the
most modern production methods and subjected to strict quality controls.
Please contact only the manufacturer (not the dealer where you purchased it) in the event of any defects
during the guarantee period.
Hotline: +49(0)511 – 12383506 or: support@firstservice-gmbh.de
The guarantee does not cover damage caused by improper use or external influence (water, falling, sunlight, breakage or
impact).
Userinformation/Contact
If your device has a defect or you have problems with it, please contact our Service & Support Centre
If you need to send your device to us, please attend to the following points:
1. Use only the original packaging
2. Add a detailed error description
3. Add your full name and address and a copy of your purchase receipt
4. Stamp and send the package to us (sufficient postage)
Address of our Service Center:
First Service GmbH . Kleine Düwelstr 21 . DE-30171 Hannover/Germany
You can call also our hotline: +49 (0)511 -
12 38 35 06
or you can send a Fax to: +49 (0) 511-161253 6 or
you can contact us by eMail: support@firstservice-gmbh.de
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