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126 INDEX
calling groups
and the Do Not Disturb feature 69
feature code 105
overview 81
sample configuration 86
Calling Line Identity Restriction (CLIR) 78
feature codes 106
CAS 114
change agent (supervisory monitoring) 89
Class of Service (CoS) override 71
feature code 106
cleaning telephones 121
CLIR 78
feature codes 106
coaching 88
codes
account and billing 76
feature codes 103
NBX Feature Codes Guide 9
Complement Attendant Software (CAS)
computer screens and tabs 114
features 114
introduction 109
keyboard shortcuts 115
Conference button
3103 Manager’s Telephone 21
conference calls
adding parties 55
dropping last party 56
feature code 106
introduction 55
configurable operators 93
confirmation tone 103
connecting a headset
3102 Business Telephone 72
connecting telephones 59, 121
caution, RJ-45 versus RJ-11 jacks 118
electrical power 117
contrast 24
conventions, documentation 10
creating voice mail messages 35
customer (supervisory monitoring) 87
D
delayed ringing 100
dial tone 103
troubleshooting a 3Com Telephone 121
dialing calls
other methods 45
redial 46
release with headset 72
switching from pulse to tone 100
direct mail transfer
feature code 106
overview 54
Direct Mail Transfer button
1105 Attendant Console 113
3105 Attendant Console 111
directed call pickup 80
display panel 23
3103 Manager’s Telephone 20
call logs, user directory, and speed dial lists 44
contrast 24
soft keys 23
Do Not Disturb Feature
and call forwarding 51
Do Not Disturb feature 68
feature code 106
dual tone multi-frequency (DTMF) dialing 100
E
electrical shock, avoiding 121
e-mail
getting voice mail messages in 40
notification of voice mail messages 64
error tone 103
External Paging
dial code 92
external telephone calls, dialing 45
F
feature active tone 104
feature codes 103
Feature Codes Guide in NBX NetSet utility 13
feature entry tone 103
feature settings
Call Forward All 47
Call Forward Busy 46
Call Forward No Answer 46
CLIR-All 79
Do Not Disturb 69, 70
Forward Calls to Mail 48
Find/Phone Tab, Complement Attendant Software
(CAS) 114
flash, feature code 106
forgot my password 28, 30
Forward to Voice Mail 47, 106
126


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